Contact Clair Customer Service
How to Reach a Person at Clair
Verified Contact Information
Toll-Free Number:
-
1-888-442-5247
Accounting/ Billing:
accounts@getclair.com
Customer Service:
support@getclair.com
Clair Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular Clair Phone Number
1 (888) 442-5247
Average Hold Time
00:01:58
Average Calls duration
3 minutes
Most Popular Clair Email Address
support@getclair.com
Clair Live Agent Availability
27% of callers successfully reach a real person
Issue Resolution Rate
Low (14% reported full resolution)
Clair Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular Clair Phone Number | 1 (888) 442-5247 |
| Average Hold Time | 00:01:58 |
| Average Calls duration | 3 minutes |
| Most Popular Clair Email Address | support@getclair.com |
| Clair Live Agent Availability | 27% of callers successfully reach a real person |
| Issue Resolution Rate | Low (14% reported full resolution) |
| Contact Method Distribution | 97% phone, 3% email |
| Common Reasons for Contact | Account, request for information, payments and charges |
| Customer Effort Score | Low Effort |
| Prepare before the call to Clair | First and last name, email or date of birth |
Contact Information
Clair Website:
Clair Help Center:
Corporate Office Address:
Clair Inc.
228 Park Avenue S PMB 31693
New York,
New York
10003-1502
United States
Summary of Clair Customer Service Calls
263
TOTAL
CALLS
CALLS
03:22
AVG CALL
DURATION
DURATION
14%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Clair?
Payments and Charges Question:
- “On demand payment advance amount has changed since I changed phones from an android phone to a iPhone and now my on demand amount has changed. Why?”
- “Increase amount”
- “Deposit”
Account Question:
- “My account should be current my advance from last week was paid today I took out an advance this morning and now saying it's due today when it should be due next week”
- “Why has my account been temporarily suspended”
- “Had trouble updating account info but got it done. Sorry just called to quickly”
Request for Information Question:
- “Can I get into my account?”
- “I have questions about my on demand pay”
- “Bank update”
Product/ Service Question:
- “Can't get techsupport to reply back to my email”
- “Failure to receive payment”
- “Access”
Cards Question:
- “Card issue”
- “Stolen card police said to call”
- “Need to fix a card number on a transaction”
Shipping and Delivery Question:
- “Haven't received mine yet”
- “Not received my advance”
- “I haven't gotten 100 dollars that I advance a week ago tomorrow and said it would be 1 to 3 days”
Employment Question:
- “Paycheck”
- “My paycheck”
- “Payroll”
Return/ Replace Question:
- “It denied my advance you clearly see I’ve getting advance the only difference I changed banks and now I’ve been having trouble I just paid 620.00 to yall to be out of pocket of money”
- “Number change”
Activation/ Cancellation Question:
- “My advance got sent to a canceled card”
- “Activate card”
Website/ Application Question:
- “App isnt svailable on my portal”
Other Question:
- “A issue with my social Security number”
- “Vance not sent”
- “Issue with email”
Compare Clair Customer Service To
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Clair